Training and Facilitation
Kaplan Consulting Network offers skills training or personal effectiveness programs to satisfy organizational needs. All of our programs are interactive and customized for each client. Marianne Kaplan is a highly skilled and effective group facilitator, guaranteed to deliver training results that are engaging and effective.
A. Needs Assessment
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Understanding of rational for training request
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Understanding of deficiency
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Cause of deficiency – Do employees lack the skills to do the work or do they possess the skill and are not doing it?

B. Training Modules Offered
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Interpersonal Effectiveness
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Emotional Intelligence
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Personal Style Analysis (MBTI, Disc, Enneagram)
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Transitioning from Individual Contributor to Supervisor
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Basic Management Principles
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Navigating organizational culture and politics
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Active listening
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Motivation
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Negotiation Styles
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How to provide Feedback and Coaching
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Performance Management
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Delegation and Empowerment
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Conflict Resolution – within team or between individuals
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Influencing and Idea Selling
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A Primer on Group Dynamics
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Understanding Team Dynamics
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Benefits/Challenges of Working in a Team
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Increasing Team Effectiveness
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Respectful Workplace Training
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Facilitating Effective Meetings
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The Promise of Workplace Inclusion
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Making It Happen – Increasing Workplace Accountability
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Corrective Action
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Increasing your Productivity – Managing your Work and Your Life
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Barriers to effective communication
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Increasing Self-awareness and choice
Training Qualifications
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Master Certified in Achieve Global programs
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Conducted Achieve Global certification programs
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Certified in Myers-Briggs, Emotional Intelligence, and Enneagram instruments
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NTL certification for Team Building
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Excellent facilitation skills, coupled with ability to maintain group focus, and achieve goals while allowing contribution from all team members